Sunday, June 28, 2009

excite.com is crap

I had an e-mail account on excite.com for almost a decade which they closed because I hadn't used it for 90 days. Like register.com, who I am going to cancel my domain and e-mail with, they destroyed all the e-mail I had on their site. They don't seem inclined to make it easy to get the account back as it was. I could open a new account and start from scratch, but I am not going to. In fact I am disgusted enough that I will avoid the site. They will not get my business.

The reason I let their mail set is that I found their latest web-based interface sufficiently hard to use that I ignored it. Now maybe that is their plan all along to get rid of certian customers, but if they wanted to know why their business is going in the toilet; prehaps they are really on the verge of folding, maybe my difficulties using their interface is part of the problem. So they
cut me off. Fuck them.

It really annoys me that the interest style to doing business is to make it hard to give feedback and ask direct questions. If you send e-mail to a support mailbox you get automated replies back or get pointed at a FAQ. I'd love there to be a forum somewhere where these activities can be discussed and eventually it has some effect on decisions made by these ISPs.

When register.com gave a crummy "free" web page for euphon.org, I used that page to flame them and I don't care if no one but them ever sees it, because if some marketing person who works for that rip-off organzation, which is in New York, naturally, sees that I hate them, he may think twice about their business.

As far as I am concerned this is continuing evidence that business people are for the most part stupid, and now that I am retired, I am happy to be free of having to deal as an employee with the idiots I've encountered in my career and using services provided by like idiots.